FAQs
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What is the product made of?
Every Carruth sculpture is hand cast in stone. It’s made with local, crushed limestone, Portland cement and a couple other ingredients to give it the strength to last outdoors in any weather for a very long time. We do not use any resin or other fillers often found in other statuary products.
How does it hang?
We use aeronautical wire embedded in the stone. This is a very strong and durable stainless steel alloy.
Can Carruth sculptures be left outdoors in the winter?
Yes. We have had our birdbath (item 201), outdoors under a downspout in Ohio winters for 20 years and It still looks great.
Do I need to put a sealer on the product?
No.
Do you have a local retail shop?
Yes. Carruth Gift & Gallery is located at 1178 Farnsworth Rd.in Waterville, Ohio where you will find the entire collection of Carruth products. You can reach the store by calling 419-878-5412. The store is open Monday - Saturday 10:00 AM - 6:00 PM.
Can you ship out of the country?
Yes, to some destinations. Please call the toll-free number or email us and we can tell you what the shipping cost will be for the order.
Call 800-225-1178 or email info@carruthstudio.com.
Can I ship items to multiple addresses?
When you checkout on the website, simply follow the instructions for mailing to different addresses. If you have any questions, please phone800-225-1178. We will gladly take your orders over the phone if you prefer not to order online.
Can I get a catalog?
Our entire, current product listing is on our website which reduces the printing and mailing expenses. However, when you create a customer account on our web site, we will have your address to mail special offers. However, email is most efficient, so we email offers as well. You can always call the studio if you have questions or would like help placing an order.
Do you make custom designs?
We welcome suggestions from our customers, and we do make custom designs for organizations. A minimum order is required. You can learn more about Custom Designs & Licensing by clicking here.
What is your Web Order Return Policy?
We certainly hope you love your purchase from Carruth Studio, but if you wish to return an item. The return policy is as follows: Return the item in the original packaging within 14 days of receipt. Return postage is paid for by the customer (unless we sent you the incorrect item). Please send a note stating whether you would like a credit applied to your account or prefer to make an exchange for another item. The return address is:
Carruth Studio
1178 Farnsworth Rd.
Waterville, OH 43566
WE DO NOT ACCEPT RETURNS ON PERSONALIZED ENGRAVED STONES.
